Restaurant Excellence Manager View Jobs(Swiggy)

 Work Mandate 3 – Employees will work fulltime from their base location.

Job Description:

• REM will lead operational excellence (restaurant driven) and vendor management projects within their assigned accounts/geographies.
• They are expected to form close ties with their accounts and execute win-win projects that they run with the accounts. Example: decrease prep time to get listing boost and higher last mile.
• REM is expected to close discussions and convince the partners to work with us on the challenging and mutually beneficial strategic projects planned for the region.
• REM is expected to work collaboratively with cross functional teams to ensure superior Customer Experience through strategic initiatives & improve the CX score for their assigned geographies.
• REM will be responsible to drive the charters of CX score, IGCC and RDC

Desired Skill:

• 3-5 years of experience in vendor management roles/ After Sales / CRM roles.
• Collaboration & Negotiation skills.
• Graduate/MBA from Tier 2/3 colleges
• Excellent communication skill

Calcutta

₹4L - ₹7L (Glassdoor Est.)